Source: Facebook.“We just walked out before even getting our food”.
A mother in New Zealand has hit back at a cafe after one if it's workers insulted her young daughter on a receipt over the weekend.
The woman, Kimberly Sze, posted a photo of the receipt to Facebook and also claimed the family had allegedly been overcharged for their meal.
She added that she and her family eat at the cafe in the city of Christchurch “almost every weekend”.
However she was left with a sour taste in her mouth last Saturday, after double checking her receipt, and finding the words “Fam w (sic) the terrifying kid” printed at the top of the document.
“Hey Coffee Supreme NZ you might want to train your staff at Coffee Supreme Welles Street a little better. Writing 'family with the terrifying kid' on our ticket AND intentionally overcharging us … nice one,” she posted in response.
“We come almost every weekend and my daughter is nothing but polite and friendly and we’ve never left a mess.
“She’s never been a terror, never had a meltdown, never caused any problems and the same people working today always comment on how cute and sweet she is, so what the actual f?”
Ms Sze said the cafe had “lost some regulars” as a result of the slur.
“We just walked out before even getting our food because this is some disrespectful bullsh*t,” she posted.
“We showed one of your staff the ticket and said we didn’t appreciate it, and he didn’t say a word.”
Mr Norriss also told the New Zealand Herald the employee who had written the insult had been placed on temporary leave as the incident was investigated.
“It’s totally below the standard we set for anybody in the company, so we sincerely apologise to her family,” Mr Norriss told the publication.
“It’s not something we accept as a past of hospitality at Supreme. It’s extremely disappointing but we are going to do everything we can to make it right, and hopefully I get the chance to do that with the family this afternoon.”
