Half of retail workers have witnessed colleagues being physically abused by customers.

retail worker

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Of the almost 900 people surveyed, half say they’ve witnessed customers physically assault a colleague

It’s one of the findings of a new survey from Circle K on harassment in the workplace.

83 percent of retail workers claimed they were harassed at some level by a customer while on duty.

70 per cent of people say it’s made them consider working in a different sector.

68 per cent of the workers say they’ve experienced incidents at least once a month.

Director of Retail Ireland, Arnold Dillon, says the findings confirm anecdotal reports in recent months:

‘There has been an increase in the level of harassment that retail employees have had to endure and I think this is probably something that is increasingly brought to light after the sort of full range of COVID restrictions has been eased.’