"We obviously blame them for not having a safer situation on the 11th floor of that cruise ship".
The parents of a toddler who fell to her death from the 11th floor of a Royal Caribbean cruise ship on July 7th, have made it clear they blame the company for their daughter's tragic passing.
One-year-old Chloe Wiegand, was with her family, including parents Alan and Kimberly, on a vacation when she fell 150 feet from an open window of Royal Caribbean's Freedom of the Seas while it was docked in San Juan, Puerto Rico.
The child's grandfather, Salvatore Aiello, was allegedly holding her on a railing he believed was backed by glass so she could look outside.
Speaking to Today Kimberly Wiegand, Chloe's mother said:
"We obviously blame them for not having a safer situation on the 11th floor of that cruise ship".
"There are a million things that could've been done to make that safer. I know my mom was asking people, 'Why on earth is there a window open on the 11th floor without a screen or anything?'"
"Their response to that was, 'We need ventilation,'" the bereaved mother continued.
"Well, to that I would say, Get a fan. Come up with some other mechanism to make your guests comfortable, rather than creating a tremendous safety hazard that cost our child her life."
Mrs. Wiegand added that she does not hold the grandfather accountable for her daughters death, adding that he was "extremely hysterical" after the incident.
"The thing that he has repeatedly told us is, 'I believed that there was glass.' He will cry over and over and over," she explained.
"(He's) very, very distraught. You can barely look at him without him crying. She was his best friend."
Chloe's parents now say they want to hold the company responsible in court to prevent a similar tragedy from happening ever again.
"This cannot happen to another family.
"I never want another mother to see what I had to see, or to scream how I had to scream."