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An Post warns customers of scam via text message

Jonathan Duane
Jonathan Duane

02:29 18 Sep 2022


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Some have seen the texts coming from the same number as previous legitimate An Post texts

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An Post are asking customers to be "scam aware" following the discovery of a phishing scam appearing via An Post text messages

The message reads "Item AY836574839RE is due for delivery in up to 3 working days with a fee of 1.90(EUR). To Pay this visit [link to site]."

Clicking on the link brings victims to a site that looks identical to the An Post website, but with a different URL.

Customers are then asked to provide card details to "pay" for the non-existent customs charge.

Tips to avoid scam messages

  • If you receive a message about a package, stop and think if you're expecting one.
  • Check for any misspellings, unusual links or unfamiliar sender email addresses.
  • Watch out for urgent requests requesting immediate action.

An Post will never:

  • Call, email or text you asking for your bank account or card details, user ID, PIN number or internet password.
  • Charge you a fee to have your parcel redelivered.
  • Send messages that contain any links when contacting you about the payment of Customs Charges.

What you should do

  • Do not respond to unsolicited messages
  • Never click on links in these messages
  • Do not give your personal details like name, emails or credit/debit card information

 


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