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GAA urges clubs to stop using WhatsApp as method of communication

Jonathan Duane
Jonathan Duane

12:30 29 Jan 2020


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The GAA has instructed clubs to stop using WhatsApp group conversations due to GDPR.

The Laois county board has asked their clubs not to use WhatsApp and Croke Park has confirmed that they plan to release their own communications app which will become available by the summer.

A document that has been sent to all clubs in Laois has said:

 "From a GDPR perspective, WhatsApp is not compliant when used for official communications.

"This is due to a number of reasons. Firstly, if a WhatsApp group is set up (U12 hurling for example) every parent in that group has their phone number, and possibly profile photograph if they have one, shared with every other parent in the group without giving their consent for their personal data to be shared in this manner.

"Also, the lack of auditing ability the Club/County has over a WhatsApp group is an issue.

"This is an issue for a number of reasons outside of GDPR and data protection also. For instance, if a parent in a WhatsApp group were to post unsuitable material to the WhatsApp group, and then leave the group, the administrators of the group cannot remove such material.

"The lack of auditing ability also makes it difficult to comply with a Subject Access Request or request for deletion if one were received.

"Along with the above, there is an issue presently with Whatsapp as to the location of the storage of information within it.

"If personal data is transferred outside the EEA, the entity transferring it (the Club/County) will have to ensure additional safeguards are in place which is not possible when using Whatsapp.

"Therefore due to these reasons, the use of WhatsApp in an official capacity is not advisable."

Laois Today reported that Laois GAA Children's Officer Seamus Lahart said at a County Board meeting: "I can't stress it enough, you have to scrap WhatsApp."


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