Image: Flickr.It's warned EU based users of its UK website about new charges.
Ahead of the UK's exit from the European Union next month, Amazon has warned customers about new charges that could arise from using the '.co.uk' version of the site.
The online retailer says one of the new charges would relate to the buyer being liable for the cost of returning products, unless that product is damaged or is the wrong product.
The change would affect anyone with a delivery address in the EU.
Amazon said:
'We will continue to accept eligible returns. If the reason for return is the result of an error (e.g. if the item is defective / damaged / incorrect), any costs incurred for the return will be paid by Amazon. Otherwise, any costs incurred for the return (including transport costs, as well as any associated import fees or customs where applicable) will be payable by the person returning the goods https://www.amazon.co.uk/returnshelp.'
In their email Amazon also flagged up potential 'import fees' for EU customers saying: 'We wanted to let you know that from 1 January 2021, when the Brexit transition period ends, you’ll see some changes when you shop on Amazon.co.uk and select an EU delivery address. These changes could include:"- VAT being due in the country of delivery, or your package may be subject to customs duties, taxes and fees (“Import Fees”)
- the collection of VAT, or an estimation of Import Fees (“Import Fee Deposit” https://www.amazon.co.uk/ifd ), which may result in a price change at checkout.'
The changes would, in effect, make shopping from the UK similar to buying goods from America or China.
